Axoris Technologies 

Last Updated: 30/06/2026

At Axoris Technologies, every project is developed specifically according to each client's requirements. Because our services involve custom software development, our refund policy is as follows.

 

1. Custom Development Services

All projects are custom-built based on the client's specifications.

Once development has begun, payments made for completed work are generally non-refundable.

 

2. Before Project Starts

If a cancellation request is received before development has started, a refund may be considered after deducting any consultation, planning, or administrative costs already incurred.

 

3. During Development

If the client cancels the project after development has started:

  • Payment for completed work is non-refundable.
  • Any remaining unpaid balance for completed milestones may still be payable.
  • Completed deliverables may be provided based on the payment received.

 

4. Completed Projects

Once the project has been delivered and accepted by the client, no refunds will be issued.

Clients are encouraged to thoroughly review deliverables during the testing and approval stages.

 

5. Technical Issues

If a genuine software bug is reported that falls within the agreed project scope, we will make reasonable efforts to fix the issue without additional charges during the agreed support period.

This does not apply to:

  • New feature requests.
  • Strategy modifications.
  • Changes in trading requirements.
  • Broker-specific limitations.
  • Platform updates beyond the original project scope.

 

6. Trading Performance

Axoris Technologies does not guarantee trading profits or investment returns.

Refunds will not be provided based on:

  • Trading losses.
  • Market conditions.
  • Strategy performance.
  • Client trading decisions.
  • Unrealized profit expectations.

 

7. Exceptional Cases

Refund requests outside this policy may be reviewed individually at our sole discretion.

Approval of any refund remains entirely at the discretion of Axoris Technologies.

 

8. Contact Us

If you have questions regarding this Refund Policy, please contact:

Axoris Technologies

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